MANAGING MULTIPLE AND CHANGING PRIORITIES

I. Setting Priorities.

A. The ABC system.
B. Getting more done with less work.
C. Time management and workload management.
D. Deciding what to do and when to do it.
E. Dealing with the paper explosion.
F. Excuses and time management.


II. Techniques for Managing Multiple Priorities.

A. "Chunking" time and priorities.
B. Using time in pieces.
C. Consolidation or grouping of activities.
D. Delegation - task and responsibility.
E. Coordination of activities.
F. Handling interruptions - a positive approach.


III. The Process of Planning.

A. Datebooks and calendars.
B. Lists of "things to do".
C. Organization through documentation.
D. Ongoing evaluation of priorities.
E. Getting the best from the most.
F. Planning is an investment - not a waste of time.
G. Step formula for planning.


IV. The Concept of Quality Time.

A. Using peak hours.
B. Getting started faster.
C. Staying focused in the face of changing priorities.
D. Using time and the time of others for results.
E. Are you a telephone junkie or a telephone slave?


V. Getting Control of Multiple Priorities.

A. Getting things into perspective.
B. Getting things done.
C. Handling priorities.
D. Work smarter not harder.
E. Avoid the dangers of procrastination.
F. The 25 most common time wasters.
G. Getting rid of "desk cloggers".


VI. Stress Management.

A. What is stressful?
B. Coping with temporary stressors.
C. Working well under stress.
D. Taking control.


VII. Organizational Skills.

A. Being prepared.
B. Managing information.
C. Developing and working through systems.
D. Accountability and responsibility.

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