PRODUCTIVITY AND THE VOLUNTEER MANAGER

I. Understanding Power as a Volunteer Manager

A. What are the powers bases?
B. Power as a tool


II. Increase Productivity with Results

A. The power of feedback
B. The power of positive communications
C. The power of listening
D. The power of empathy


III. Motivating Volunteers

A. Maslow’s Needs Theory
B. Hertzberg’s Satisfiers vs. Dissatisfiers
C. Responding to the volunteers characteristics


IV. Sharing Responsibility

A. Delegation of tasks
B. Delegation of responsibility
C. Establishing expectations
D. Input theories


V. Getting the Most from the Best and the Best from the Rest of your Volunteers!!!