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Instructor Bios
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Communication Styles for Adults
Communication Styles for Kids
The Game - Thriving on Chaos and Stress


The Robcan Group 31 Meridian Road Sherwood Park, Alberta Canada T8A-0N5

Phone: (780)-467-4112 Fax: (780)-464-1876 Email: robcan.mail@shaw.ca Website: www.robcan.ca





Outlines Are Organized Alphabetically By Name... Updated Often!!
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FilenameSizeDate Last Accessed
a balancing act for women7.7 kbWednesday, May 09, 2012
a balancing act7.6 kbMonday, May 07, 2012
a new look at managing time7.1 kbThursday, May 17, 2012
a positive approach to managing stress9.6 kbThursday, May 17, 2012
Achieving job satisfaction8.4 kbSunday, May 20, 2012
advanced conflict resolution skills8.5 kbThursday, May 10, 2012
advanced high performance teams7.7 kbThursday, May 10, 2012
advanced supervisory skills6.4 kbThursday, May 17, 2012
be an optimist10.4 kbFriday, May 11, 2012
becoming a better communicator...6.7 kbMonday, May 07, 2012
behavioural interviewing for job hiring5.6 kbMonday, May 07, 2012
building a foundation of trust7.4 kbThursday, May 17, 2012
business writing6 kbMonday, May 07, 2012
celebrate - your doing great7.6 kbThursday, May 17, 2012
celebrating people ii7.5 kbThursday, May 10, 2012
celebrating people7.6 kbWednesday, May 09, 2012
communicate - power of positive communication10.5 kbSunday, May 20, 2012
communicating in sensitive...7.4 kbMonday, May 07, 2012
communications for volunteer managers6.5 kbMonday, May 21, 2012
communications skills in the workplace7.4 kbThursday, May 17, 2012
conflict and dispute resolution20.1 kbFriday, May 11, 2012
creating a positive productive workplace8.2 kbMonday, May 07, 2012
creative decision making15.8 kbMonday, May 07, 2012
customer focused quality service9.2 kbTuesday, May 15, 2012
dealing with anger10.1 kbSaturday, May 12, 2012
dealing with difficult people8.4 kbMonday, May 14, 2012
dealing with difficult situations - front line13.5 kbMonday, May 07, 2012
dealing with difficult situations on the front line6.6 kbThursday, May 17, 2012
dealing with the very difficult person6.8 kbThursday, May 17, 2012
developing a high performance team7.5 kbFriday, May 11, 2012
developing high performance teams ii7.7 kbWednesday, May 09, 2012
developing high performance teams7.7 kbThursday, May 10, 2012
developing productive boards4.6 kbWednesday, May 09, 2012
developing student directed teams9 kbMonday, May 07, 2012
developing supervisory skills6.3 kbSunday, May 20, 2012
developing training manuals6.8 kbThursday, May 10, 2012
diffusing disruptive and hostile people7 kbFriday, May 11, 2012
effective management of volunteers6.2 kbMonday, May 07, 2012
effective presentation skills21.2 kbThursday, May 17, 2012
effective proof reading skills6.6 kbThursday, May 17, 2012
Effective service environment7.4 kbFriday, May 18, 2012
facilitation skills10.3 kbMonday, May 07, 2012
getting the most out of...18 kbThursday, May 17, 2012
go ahead make every day positive5 kbMonday, May 07, 2012
humour as a motivator7.9 kbMonday, May 07, 2012
Interviewing for job hiring6.6 kbWednesday, May 09, 2012
key communications7.5 kbThursday, May 10, 2012
laughter in the workplace...8.8 kbMonday, May 07, 2012
letting go of negative thinking...5.4 kbThursday, May 17, 2012
love those teenagers9 kbWednesday, May 09, 2012
management development10.3 kbSaturday, May 19, 2012
managing change7.1 kbFriday, May 11, 2012
managing multiple priorities6.7 kbThursday, May 17, 2012
maximizing your energy...23.5 kbThursday, May 17, 2012
meetings that work5.1 kbThursday, May 17, 2012
New work habits for a changing world of work21.3 kbThursday, May 10, 2012
oral presentations and public speaking7.8 kbThursday, May 10, 2012
organizational behavoiur9.3 kbThursday, May 17, 2012
parenting teens to independence6.1 kbMonday, May 07, 2012
partnerships & family farm6.9 kbFriday, May 11, 2012
performance management on the job6.6 kbThursday, May 10, 2012
positive communications in the workplace7.3 kbSunday, May 13, 2012
positive motivational techniques6.5 kbThursday, May 17, 2012
positive strategies for a healthy workplace6.8 kbFriday, May 18, 2012
positively parenting6.1 kbThursday, May 10, 2012
providing quality student services6.2 kbWednesday, May 09, 2012
public speaking8.9 kbWednesday, May 09, 2012
recruiting and training of volunteers6.4 kbMonday, May 07, 2012
resourceful leadership16.9 kbSunday, May 20, 2012
staying upbeat in busy...8.6 kbThursday, May 17, 2012
staying upbeat victim ser...3.2 kbWednesday, May 09, 2012
strategies for successful planning9.4 kbThursday, May 17, 2012
stress management - revised7.9 kbSunday, May 20, 2012
stress management9.2 kbThursday, May 17, 2012
supervising in the union environment9.2 kbMonday, May 21, 2012
teambuilding for results7.3 kbThursday, May 17, 2012
teamwork7.7 kbThursday, May 17, 2012
telephone techniques4.6 kbSaturday, May 19, 2012
the challenge of change...8.7 kbMonday, May 07, 2012
the challenge of volunteerism5.9 kbThursday, May 10, 2012
the first time supervisor7.6 kbThursday, May 17, 2012
thriving on chaos and change10.1 kbFriday, May 18, 2012
thriving on the challenge of the new millenium6.5 kbThursday, May 10, 2012
time management9.2 kbThursday, May 17, 2012
training for trainers7.2 kbMonday, May 07, 2012
working effectively and positively on the front line6.9 kbWednesday, May 09, 2012
working effectively in changing times6.6 kbThursday, May 17, 2012
working hard and enjoying it9.2 kbWednesday, May 09, 2012
working smarter not harder8.3 kbThursday, May 17, 2012
working with the public8.8 kbSaturday, May 19, 2012
writing for the web8.5 kbThursday, May 10, 2012
Writing in Plain Language14.6 kbMonday, May 07, 2012
writing proposals for funding7.6 kbThursday, May 10, 2012
writing skills for the workplace6 kbThursday, May 10, 2012

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