Listen, Laugh and Learn
Start with curiosity, humour, and a willingness to listen.
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Free 12-part audio series
Lighten Up and Communicate with Brenda Robinson
Communication can be easier, more positive, and a lot more fun.
Brenda shares stories, humour and practical ways to communicate with the people in your life. Explore how to ask better questions, give and receive feedback, handle difficult conversations, and choose words that encourage action instead of reaction.
Whether you’re working with colleagues, serving customers, or talking with family, you’ll find ideas to try in everyday conversations.
All 12 episodes are free. Start at Episode 1 or choose a topic. The last episode brings the ideas together.
Listen to the series
Start with Episode 1 in the player, or choose any topic below.
Listen on a podcast app
Explore the episodes
Choose the conversation you’d like to hear and play it here.
What You Didn’t Say
Notice how tone, behaviour, and silence shape a message.
Nagging – A Skill
Find ways to raise concerns early and talk about what matters.
Compliments Communicate
Explore how to give and receive compliments that mean something.
Action vs Reaction
Use clear requests and questions to move a conversation forward.
Becoming Adaptable and Flexible
Adjust the way you communicate when people and situations change.
The Power of Positive Communication
Look for possibilities and choices in everyday conversations.
Communicating for Quality Results
Consider how recognition and communication support good service.
The Power of Words
Choose words that help when a conversation is difficult.
Learning through Communications
Learn from advice, feedback, and other people’s perspectives.
Planning to Communicate
Think about the direction you want a conversation to take.
Communications – A Success Story
Bring the ideas together and choose what you’ll try next.